Privacy Policy

1. Introduction

Welcome to Tailor Trove (the "Platform," the "Company"). Tailor Trove values your trust and is committed to protecting your privacy and personal data. This Privacy Policy describes how Tailor Trove collects, uses, stores, and protects your information when you use the cloud-based tailor shop management platform (the "Service"), including the web and mobile applications.

By using Tailor Trove services, you consent to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Service.

2. Information Collected

2.1 Personal Information

When you create an account or use the Service, Tailor Trove may collect the following information:

• Full name and email address
• Phone number and contact details
• Tailor shop address and business registration information
• Billing and payment information
• Profile photos and shop logos

2.2 Measurement Data

Due to the nature of the Service, Tailor Trove stores body measurement data for tailor shop customers, including:

• Detailed body measurements (chest, waist, shoulders, sleeves, etc.)
• Measurement notes and custom adjustments
• Measurement history and changes over time
• Tailoring preferences and preferred styles

2.3 Business Data

As a business management platform, Tailor Trove processes and stores:

• Customer data and order records
• Product information and pricing
• Appointment and booking records
• Financial reports and sales data
• Design templates and saved patterns

2.4 Usage Data

Certain information is automatically collected when you use the Service:

• IP address, browser type, and operating system
• Pages visited and usage duration
• Device type and unique device identifiers
• Aggregated analytics data for service improvement

3. How Your Information Is Used

Tailor Trove uses the information collected for the following purposes:

• Providing, operating, maintaining, and improving the Service
• Creating and managing your account and processing your subscription
• Processing payments and sending billing notifications
• Sending service updates and technical notifications
• Responding to your inquiries and providing technical support
• Analyzing usage patterns to improve user experience
• Preventing fraud and protecting platform security
• Complying with legal and regulatory requirements

4. Data Storage and Security

Tailor Trove implements strict security measures to protect your data, including:

• Data encryption in transit using TLS/SSL protocols
• Data encryption at rest using Advanced Encryption Standards (AES-256)
• Regular and secured data backups
• Role-Based Access Control (RBAC)
• Continuous monitoring of security infrastructure
• Periodic security audits and penetration testing

Your data is stored on secured cloud servers. Tailor Trove retains your data for as long as your account is active or as needed to provide the Service. After account cancellation, data is retained for 90 days before permanent deletion, unless retention is required by law.

5. Sharing Your Information

Tailor Trove never sells your personal data. Your information will only be shared in the following circumstances:

• With your consent: When you give explicit permission to share specific information
• Service providers: Data is shared with trusted service providers who help operate the platform (e.g., payment processing, cloud hosting), who are contractually bound to protect your data
• Legal requirements: When required by law to disclose data, or to protect Tailor Trove's legal rights
• Business transfers: In the event of a merger or acquisition, your data will remain subject to the same privacy policy

6. Measurement Data

Tailor Trove recognizes that body measurement data is highly sensitive and personal information. Therefore, Tailor Trove commits to the following:

• Ownership: Measurement data belongs to the subscribing tailor shop and their customers. Tailor Trove acts solely as a processor and storage provider for this data
• Limited access: Only authorized users of the tailor shop can access their customers' measurement data
• No analytics use: Tailor Trove does not use individual measurement data for analytics, marketing, or any purpose other than providing the Service
• Encryption: All measurement data is encrypted both at rest and in transit
• Deletion: The tailor shop can delete measurement data at any time, and permanent deletion occurs within 30 days

7. Cookies and Tracking

Tailor Trove uses cookies and similar technologies to improve your experience:

• Essential cookies: Required for the platform to function properly (login, sessions, security)
• Performance cookies: Help understand how users interact with the platform to improve performance
• Preference cookies: Save your preferences such as language and timezone

You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality.

8. Your Rights

You have the following rights regarding your personal data:

• Right of access: You can request a copy of all personal data held by Tailor Trove about you
• Right of correction: You can update or correct your personal data at any time through your account settings or by contacting Tailor Trove
• Right of deletion: You can request deletion of your personal data, subject to legal obligations to retain certain data
• Right of data portability: You can request an export of your data in a machine-readable format (CSV or JSON)
• Right to object: You can object to the processing of your data for certain purposes
• Right to restrict processing: You can request restriction of processing of your data in certain circumstances

To exercise any of these rights, please contact Tailor Trove by email at privacy@tailortrove.com. Tailor Trove will respond to your request within 30 days.

9. Children's Privacy

Tailor Trove services are not directed to individuals under the age of 18. Tailor Trove does not knowingly collect personal data from children. If Tailor Trove becomes aware that personal data has been collected from a child under 18 without parental consent, steps will be taken to delete that data as soon as possible. If you are a parent and believe your child has provided personal data to Tailor Trove, please contact Tailor Trove.

10. Changes to This Policy

Tailor Trove may update this Privacy Policy from time to time to reflect changes in practices or for operational, legal, or regulatory reasons. You will be notified of any material changes by posting the new policy on this page and updating the "Last Updated" date above. For material changes, a notification will be sent via email or through a prominent notice within the Platform. You are encouraged to review this policy periodically.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or Tailor Trove's data practices, please contact:

• Tailor Trove
• privacy@tailortrove.com
• www.tailortrove.com